Privacy Policy

At AW Martin Restoration, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website or services. We are committed to ensuring transparency and protecting your data, so you can browse and request services with confidence.

Information We Collect

We collect personal information directly from you when you interact with our site, such as:

Contact details (e.g., name, email address, phone number).
Inquiry details submitted through contact forms or service requests.
Payment information (for orders or services, where applicable).
Cookies and usage data to enhance website functionality and analyze traffic patterns.

How We Use Your Information

We use the information you provide to:

Process inquiries, service bookings, and payment transactions.
Improve your user experience and customize our services to your needs.
Send updates about new services, promotions, or changes to our policies (you can opt-out anytime).
Share your data only with trusted third parties when necessary (e.g., payment processors or delivery partners).

We never sell or rent your personal data to third parties for marketing purposes.

Your Rights and Choices

We respect your right to control your data. At any time, you can:

Access the personal data we have about you.
Correct or update any inaccuracies.
Request deletion of your data from our systems.
Raise concerns about our handling of your information.

To exercise your rights, please contact us using the details on our Contact Us page.

Data Security

We implement industry-standard security measures to protect your data. Sensitive information (like payment details) is encrypted and transmitted securely using HTTPS protocols. Access to your personal data is restricted to authorized personnel only, and our servers are housed in secure environments.

Cookies and Tracking

Our website uses cookies to enhance your experience and improve our services. Cookies help us:

Recognize repeat visitors.
Save your preferences for future visits.
Analyze how users engage with the website to optimize performance.

You can disable cookies through your browser settings, but doing so may impact some website functionalities.

Orders and Registration

When you register on our site or place an order, we collect your personal and payment information to fulfill your request. This data is used exclusively for billing, delivery, and communication purposes. If there are issues with your order, we may contact you using the provided details.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and if significant changes occur, we will notify you via email or site announcements. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about how we handle your personal information or if you wish to exercise your data rights, please reach out to us through the Contact Us page on our website.